"We ran into Mel the first weekend we moved out to Idaho Falls at an open house and ended up taking her on as our realtor to find a house to buy. Keller Williams has a great selection of houses in Idaho Falls, and Mel and her colleagues were open to showing us any houses we were interested in as soon as were available. Because it is a seller's market, the buying process was quite competitive, but we were able to land an amazing house after about a month of searching, bidding, and losing out on a few in the process. When the sellers were unwilling to cover repairs listed on the inspection report, Mel went above and beyond and offered to cover most of the initial repairs with the sellers’ realtor, which was greatly appreciated. Mel is very communicative via text, call, and email and is easy to reach out to. The buying process went relatively smoothly, and she was able to adjust our closing date to accommodate our needs. We would recommend Mel to first-time homebuyers like us new to Idaho Falls."

"Mel was amazing! As first-time home buyers, we had no idea what we were doing. Mel made the process so easy and took care of any bumps in the road. She was available any time we needed her and always made sure we fully understood what was happening. I would fully recommend her to anyone looking for a home!"

"I have worked with Mel on two occasions. Once when buying our first home and then again when selling it. Mel has always gone the extra mile to make sure that whatever our needs are they get met. She is so professional and makes you feel comfortable asking questions. She is awesome! You will not be disappointed working with Mel."

"Mel is amazing, she worked extremely hard for me even when I could not get approved for a loan. She continued to show me homes for 2 months until I was ready to be approved. She took the time to know my family and understand our needs in the home. She found us the perfect place, our forever home. If you do not use Mel as your realtor you will miss out on something incredible. She treats you like family, not a commission check."

"The perfect combination of energy and experience. We were able to see the house as soon as it came up on the market and made an offer on the spot. The team's negotiation skills helped us present a strong offer and we were able to get the home of our dreams."

"Mel Biggs was referred to us because we wanted someone who would work hard to sell our home and keep our best interests in mind. We were not let down. Mel communicated with us and educated us at the same time. Mel and her team of Professionals did exactly what they said they would do, they sold our home, allowing us to move forward. I would highly recommend reaching out to Mel if you’re considering selling and allowing her the opportunity to help you move forward. Thanks again, Mel!"

"Melissa has been awesome to us through this whole experience! It was our first time buying a home and though we had some roadblocks due to the market, Melissa and her team did an amazing job of helping us through it all."

"Mel did an outstanding job working with us from the first conversations we had. We were not in a huge hurry to move, and she was never ‘pushy’ but always available when we needed her! She went above and beyond to sell our old home and help us get into our dream home! Her ability to listen to what our needs were, and make us feel like we were her top priority were more than we could have asked for! Would highly recommend it!"